Details
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Task
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Resolution: Completed
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Medium
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None
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SR Sprint 130
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GxP
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A
Description
Problem Statement
Current AFW workflow functions in such a way that when the AFW is sent out for approval, all stakeholder receive the email at the same time.
Nevertheless the approval is sequential. L0 approvers needs to approve first, then L1 approver, then L2 approver...etc
Today as all stakeholder receive the email at the same time, a L1 or L2 approved is tempted to hit the link in the email but then lands on the AFW wihtout coming accross the "APPROVE or SIGN" button
This is causing confusion and users then raise tickets thinking the system is not functional.
Idea of this change is to make the email sending also sequential and triggered based on the previous approver having signed off the AFW.
Please see email enclosed.
Acceptance Criteria
- "Approve / Sign" buttons appears against each approver required to approve the AFW
- button appears in green if the user has already approved
- button appears in blue if the user is called for action to approve
- button appears in grey if it is not yet the user's turn to approve
- When AFW is sent for approval by the initiator, only L0 approvers + Market Planner + AMP Planner receive the email
- In case of multiple L0 approvers required, they both receive the email and can approve in paralell, not sequentially
- L1 level approvers do not receive the email until all the L0 approvers have signed off the AFW
- Once all L1 approvers have received the email and all signed off the AFW, then only the L3 approvers can receive the email....
- Initiator + AMP Planner + Market planner receives each email along the approval sequences (for tracking purposes)
This way each approver receives the call to action at the right time and has clear visibility is they can action immediately or if pending action from a lower level approver