Details
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Task
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Resolution: Completed
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Medium
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None
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None
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AE Sprint 137
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GxP
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A
Description
Each Material is flagged as Top Priority or Standard Priority. Market CSL should be calculated separately for both data sets and shared for front-end visualization.
Market Customer Service Level (MKT CSL) |
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| Metric Contact / SME | CarlosA.Manzano@pfizer.com |
| Metric (Logic) Description | Market Customer Service Level |
| Metric Scope | Market Customer Service Level |
| Data definitions (back end) |
Percentage_In_Stock pgsudh_metrics.bsc_customer_service_period Product type = FG Material Segments = M, S, A, B, C KPI Flag = Y or C rc_event_suppresion to exclude “Suppressed” |
| Metric links | Network Supply Dashboard: 1: Customer Service - Tableau Server (pfizer.com) |
| Pre-calculation of metric | No Calculation: 1 – (Stock_OUT_DAYS / SHIP_Days) * 100 |
| Targets | Targets provided across hierarchy (Parameters) level based on OpU Category Targets reference file |
| Validation Approach | Site, Product level… |
| SupplyIQ visualization | SupplyIQ presents outputs for last closed month in Network and Site metric widget Metric tooltip displays data trend for all closed months starting with Jan of previous year, supplemented with volume data trend for same horizon |
| Comments | PoA: - SupplyIQ does not include Upjohn data - SupplyIQ excludes active SKUs without 101F (101B ES) transactions in last 2 years |
