Jira Concepts - Issues
Jira tracks issues, which can be bugs, feature requests, or any other tasks you want to track.
Each issue has a variety of associated information including:
- the issue type
- a summary
- a description of the issue
- the project which the issue belongs to
- components within a project which are associated with this issue
- versions of the project which are affected by this issue
- versions of the project which will resolve the issue
- the environment in which it occurs
- a priority for being fixed
- an assigned developer to work on the task
- a reporter - the user who entered the issue into the system
- the current status of the issue
- a full history log of all field changes that have occurred
- a comment trail added by users
- if the issue is resolved - the resolution
Issue Types
Jira can be used to track many different types of issues. The currently defined issue types are listed below. In addition, you can add more in the administration section.
For Regular Issues
- Consulting Project
- Project Trackers
- Patch Assessment
- Used for the VPA project
- Firewall Rules
- System Team
- DT-System Team
- Data Onboarding
- Request
- Off Board
- End of Service Life
- Documentation
- Advocacy Org
- User Request
- System Test
- System Test
- Theme
- Delay Item
- Delay Item
- New
- New Request
- Release to Test
- Release To Prod
- Qualification
- New Request
- Hardware
- Telecom
- Software
- Generic Story
- Generic Bug
- Validation
- Upgrade
- Continuous Improvement
- Case
- CACG-JIRA : Audit case type
- Event Analysis/NIPS Metric Discussion
- Content Review
- Service Request
- Development
- Project
- Vulnerability Scan Request
- Retest
- Facilities Service Request
- Testing Task
- Used for tasks that require testing only. Will follow a different workflow than regular Tasks.
- DAX Service Request
- NOT USED AS OF APRIL 2019 - Used for recording service requests related to DAX
- Scientific IT Service Request
- NOT USED AS OF APRIL 2019 - Used for filing Scientific Support IT requests
- Data Extract
- Used for tracking data extract, transformation, & loading tasks required for project implementations
- ACR
- Support Task
- Support Task
- Solution Owner Task
- Solution Owner Task
- UC Enhancement
- UC Enhancement
- Vulnerability/Exploit Review & Detections
- Exclusion
- Feature
- Feature issue type added for Template 2 (Migrated on 2 Feb 2022 14:54 UTC)
- Workspace Request
- Used to support Workspace change requests submitted by customers
- IT Audit
- Used for IT internal and SOx required audit tickets
- PFE Exception Request
- Used for processing Pfizer exception requests originating from Legacy Array during the transition
- ECMR
- CCR
- WO
- Field-ACR
- Research
- Design
- Endpoint Protection
- Onboarding Request
- Red Team
- MITRE ATT&CK Framework
- Exception
- Deviation
- Adhoc Report
- End of Study
- Project KBA ADD CHG Parent
- CIoC
- Continuous Improvement of Content
- ASF Add
- ASF Change
- General Request
- Project KBA ADD CHG Child
- Project KBA Trans Child
- Project KBA Trans Parent
- KBA Add or Change
- Standard
- Ad-Hoc
- Common Core
- LightSpeed
- Functional
- Self-Service: Data Onboarding
- Project Tracking
- Project Work
- Ramp Down
- Change Notification
- Assessment
- Work Order
- Code Transfer
- Code Change
- PLC ACR
- Resource Request
- Requirement
- Requirement (Migrated on 2 Feb 2022 14:54 UTC)
- Fault
- Track system outages or incidents. Created by JIRA Service Desk.
- Access
- For new system accounts or passwords. Created by JIRA Service Desk.
- Purchase
- Track items that need to be bought. Created by JIRA Service Desk.
- Requirements
- Demand
- Security Validation Test
- Security Validation Test
- Alert Review
- Alert Review
- Use Case
- Custom issue type created to track automation initiatives across all towers
- GBI ATM Project Provisioning - BOBJ
- GBI ATM Project Provisioning - BOBJ
- ATP Project Provisioning - Tableau
- This is project provisioning for for Tableau
- ATP Project Provisioning - (VAW 2.0)
- this is project provisioning form for Virtual Analytics Workbench (VAW 2.0)
- ATP Project Provisioning - Informatica
- This is project provisioning form for Informatica
- User Story
- GBI -- Bug
- A bug to a GBI service and/or solution
- Internal Task
- This is type of issue to be used internally (created for BAI AES SD)
- GBI -- Maintenance
- Change required to maintain system
- GBI -- Change Request
- GBI -- Continual Improvement
- GBI -- Project
- Project Specific Change
- CBT - Project related
- CBT Minor enhancement
- BAU Change
- Product-Enhancement
- CBT Major enhancement
- Product-Bug Fix
- Config-Enhancement
- CBT ENHANCEMENT
- CBT Bug fix
- CBT ANALYSIS
- Config-Bug Fix
- Comment/Feedback
- LATAM -- Change Request
- LATAM - Bug
- LATAM - Continual Improvement
- LATAM - Maintenance
- Milestone
- Question
- For General Tracker
- AES Data Load Request
- Special data load request
- Redshift Access Request Form
- Change Proposal
- Request for Access
- GBI CCS Request for Access
- Request coming through an email.
- Environment Change Request
- Change request for all Environment changes.
- BAU Task
- For BAI AES Service Desk
- Notification
- Bug fix
- Support bug fixes report will be used in support service desk
- Detection
- Validation Request
- Detection Tuning
- Enhancement
- Code deliverable requirement that implements a change or improvement to an existing feature. Use for enhancement projects. (Migrated on 2 Feb 2022 14:54 UTC)
- Bug
- A problem or error.
- Minor Enhancement
- Issue worth noting but small
- Epic
- Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down.
- Story
- Created by Jira Software - do not edit or delete. Issue type for a user story.
- Defect
- Activity
- Tasks associated with programs
- LT
- Long Term Project
- Portfolio Program
- Enhancement Request
- Action Item
- DT-Action Item
- Initiative
- (Migrated on 2 Feb 2022 14:54 UTC)
- Software Request
- Software Request issues for HPC
- UX Design
- DT-UX Design
- Release Plan
- DT Release Plan
- Full Onboard
- TTO Onboard
- Identity Verification
- Spike
- R&D, Research, In-Sprint Time requiring analysis (Migrated on 2 Feb 2022 14:54 UTC)
- Enabler
- DT-Enabler
- Asset
- GBI Asset Type
- Enterprise Enhancement
- Report
- Rules and Alerting
- Device Evaluation
- Device Evaluation
- Vendor Evaluation
- Remediation Task
- Tool
- URG
- Alert
- To be used by CSTR for content and detection
- Signature
- To be used by CSTR for content and detection
- Risk
- These are risks to the projcect (Migrated on 2 Feb 2022 14:54 UTC)
- Issue
- A general, non-catorgorized issue. (Migrated on 2 Feb 2022 14:54 UTC)
- Decision
- This is a decision that has been made during the activities of the project. (Migrated on 2 Feb 2022 14:54 UTC)
- Dependencies
- (Migrated on 2 Feb 2022 14:54 UTC)
- Feedback
- Feedback
- Impediment
- Issue type to capture blockers/obstacles in your project (Migrated on 2 Feb 2022 14:54 UTC)
- Product/Project
- Customer
- Goal
- Realignment
- CAB Meeting Notes
- Test Case
- (Migrated on 2 Feb 2022 14:54 UTC)
- On boarding
- Off boarding
- Bug fixes
- Support bug fixes report will be used in support service desk
- UAT Finding
- UAT Finding standard issue type created for digital projects (Migrated on 2 Feb 2022 14:54 UTC)
- Testing
- Analysis
- Deployment
- App Publish
- IT for IT
- Original Type
- Original Type
- N/A
- Risks
- Decisions
- Change-Request
- Retirement
- Category Change
- Pfizer Enhancement
- Emergency Change
- Omniture Request
- Omniture request -- will be used by support service desk
- Platform
- Platform related request for support service desk
- BugBug806
- System
- Vendor
- ObservationTracker
- Escalations
- Document
- Third Party A&P Review
- Engagement Request
- Engagement Request
- Support Request
- (Migrated on 2 Feb 2022 15:14 UTC)
- Developer Task
- (Migrated on 2 Feb 2022 15:14 UTC)
- Test Cases
- (Migrated on 2 Feb 2022 14:54 UTC)
- Deviation Request
- RFC
- DQ
- Delivery Mechanism
- Section
- Issue Type Section is added in template 2 (Migrated on 2 Feb 2022 14:54 UTC)
- Clarification
- (Migrated on 2 Feb 2022 14:54 UTC)
- Actions
- (Migrated on 2 Feb 2022 14:54 UTC)
- Feedback
- (Migrated on 2 Feb 2022 14:54 UTC)
- Configuration
- (Migrated on 2 Feb 2022 14:54 UTC)
- Legacy Issues
- (Migrated on 2 Feb 2022 14:54 UTC)
- Maintenance Bug
- Code deliverable requirement that implements a fix to an identified defect or issue. Use for Managed Services Issues. (Migrated on 2 Feb 2022 14:54 UTC)
- Maintenance Task
- Code deliverable requirement that implements a change, task, security, or other critical issue raised for managed services team. Use for Managed Services Tasks. (Migrated on 2 Feb 2022 14:54 UTC)
- Demand Management
- MinorEnhancement
- Veeva Roadmap Enhancement
- Data Fix
- Adhoc Export
- Adhoc Export
- Administrative
- Administrative
- Report Excursion
- CTI: External Analysis Request
- CTI: Monitoring
- CTI
- Engagement
- Trino Datasets Onboarding
- Approval
- S-Project
- Impact Assessment
- Compliance Requirement
- Message Broker
- Feature Request
- Activities
- IMP: Scrum issue Type Scheme1
- Access for Service Account
- Application Hosting Request
- Access to the Subscription API
- New OAuth2 Account for Atlas Cloud API
- Prerequisite
- Artifact Tracker
- Blocker
- Issue Tracker
- Releases
- SM APEX
- SM General
- Project Libra
- SM Category paths
- SM Request Mgmt
- SM DD MSAP
- AM Asset Manager
- Bugfix Maintenance
- Hypercare
- Defects and Feed back
- Go Live Tracker
- XMatters
- Mercury Part2
- SM SLAs And OLAs
- SM KM Right Answers
- SM Problem Mgmt
- SM Config Mgmt
- UCMDB
- SM Incident Mgmt
- SM AT&T Ebonding
- Network Request
- DSR Tracker
- Portfolio Epic
- Program Epic
- Deployment Check List
- Key_Result
- Hacker One Remediation Task
- Change Requests
- 3PC - Consulting
- SM Change Mgmt
- Design Tracker
- Build Tracker
- Epic (Credentials)
- In-Release Bugs
- Patch
- Solution Requirements
- MM V2.0 Defect
- MM V2.1 Artifact
- Backlog
- Cat Path Editor
- BTSM App Editor
- InfoCenter
- BTSM Contact Reassignment
- Patch On Demand
- BTSM Survey
- BTSM Web Portal
- BTSM Web Services
- CI Viz
- BTSM Data Quality
- BTSM ARC
- MyTickets
- SM Account Request Tool
- ATF Issue
- PTMF Manual Create
- PTMF Email
- Insight
- Hypothesis
- Report Issue
- Report Creation or Change
- Data Analytics Request
- DLSM
- SM Tickets
- Story - Credentials
- Minor CAB
- Major CAB
- RFC - Atlas
- Leading Indicator
- Remediation ACR
- Field ACR
- LATAM -- DevOps Change Request
- Global Change Request (GCR)
- Local Change Request (LCR)
- Service Request (SR)
- Informal Defect
- Defect with no qTest and VERA integration
- Data Onboarding request in PGS UDH
- Request deployment
- Transport
- Milestones
- Release Plan milestones
- ORR
- Inspections
- Action Plans
- SRA
- BRAM
- Metrics
- CMS
- BCM
- JHA
- Cority Safety
- Inseer
- Audits
- SRV
- Data Mart
- AptixAR
- WERCS
- Compound Profile
- OES
- Tesr
- Tenable False Positive Review
- ePTW
- DREQ
- PREQ
- ALG
- IV
- Intake
- Implementation
- SOP Enhancement
- Threat Remediation Request
- Colleague Resource Management
- Patching
- UAT Test
- Dependency
- Supplier Security Assessment
- Security Questionnaire
- Risk Recon
- Employee Demographics
- Safety
- QA Bug
- SIT bug
- UAT bug
- Occupational Health
- Occupational Hygiene
- BEC - Consulting
- Tenable Remediation Task
- Impediments
- Contract
- Story - 3rd Party Review
- Process Improvement
- Business Case
- External Dependency
- Testing Defect
- Questionaire for Airflow
- PTMF Packet Only
- Issue template (WBSGantt)
- Issue template
- Test
- This Issue Type is used to create Zephyr Test within Jira.
- Incident
- For system outages or incidents. Created by JIRA Service Desk.
- Change
- Created by JIRA Service Desk.
- Problem
- Track underlying causes of incidents. Created by JIRA Service Desk.
- Task
- A small, distinct piece of work.
- IT Help
- For general IT problems and questions.
- Service Request
- This will be used to make any configuration changes in the cluster
- Service Request with Approvals
- For requests that require approval. Created by JIRA Service Desk
- Support
- For customer support issues. Created by JIRA Service Desk.
- Improvement
- An improvement or enhancement to an existing feature or task.
- New Feature
- A new feature of the product, which has yet to be developed.
For Sub-Task Issues
- Bug Sub-Task
- Sub-task
- A small piece of work that's part of a larger task.
- QMS09
- A Vendor/ARO Assessment
- Configuration Management
- Create Master and Deployment CI Record in CMDB
- Change Request
- Release Plan Sub Task
- DT-Release Plan Sub Task
- Attack and Penetration Testing
- Pfire Lab Device Evaluation Attack and Penetration Testing
- Remediation Subtask
- Subtask used for the PANSEW Project
- Test Run
- Solution Requirement
- Query
- For the new Pfizer Standard Project Structure - Internal Demo project (Migrated on 2 Feb 2022 14:54 UTC)
- User Requirement
- Strategic Initiative
- Observation
- SQE
- Finding
- Inspection Readiness
- 2nd Check
- UAT Finding V2
- UAT Finding V2 as subtask created for digital project (Migrated on 2 Feb 2022 14:54 UTC)
- Maintenance Sub-Task
- Broken down task of a larger issue type. Use where several tasks are required to complete the issue type. Use for Managed Services. (Migrated on 2 Feb 2022 14:54 UTC)
- Sub-Bug
- (Migrated on 2 Feb 2022 14:54 UTC)
- Security Validation Action
- Sub-test
- Action
- Inquiry
- Depend On
- SCA
- Vendor Assessment
- Security Assessment
- Vendor Controls - Security Assessment
- Compliance and Risk Assessment
- Vendor Controls - Risk Profile
- SMD Assessment
- Software Medical Device Assessment
- Promotion
Priority Levels
An issue has a priority level which indicates its importance. The currently defined priorities are listed below. In addition, you can add more priority levels in the administration section.
- Critical
- Highest
- This problem will block progress.
- High
- Serious problem that could block progress.
- Medium
- Has the potential to affect progress.
- Low
- Minor problem or easily worked around.
- Lowest
- Trivial problem with little or no impact on progress.
- Normal
- Request with default priority
- Blocker
- The problem will block progress.
- Minor
- Trivial problem with little or no impact on progress.
- Trivial
- Trivial problem with little or no impact on progress.
- Not yet set
- Major
- Major loss of function.
- ASAP
- Needs to be done ASAP
- None
- Very High
- Expedite
- Standard
- Intangible
- Fixed Date
- Informational
- 53
- Created by JIM during import process
- 4-Critical/Emergency
- Created by JIM during import process
- High Medium
- Created by JIM during import process
- High Low
- Created by JIM during import process
- Medium Low
- Created by JIM during import process
- 2-Medium
- Created by JIM during import process
- High Critical/Emergency
- Created by JIM during import process
- 3-High
- Created by JIM during import process
- Med
- Created by JIM during import process
- Very Low
Statuses
Status Categories
Helps identify where an issue is in its lifecycle.
Issues move from To Do to In Progress when work starts on them, and later move to Done when all work is complete.
- Done
-
Represents anything for which work has been completed
- In Progress
-
Represents anything in the process of being worked on
- No Category
-
A category is yet to be set for this status
- To Do
-
Represents anything new
Issue Statuses
Each issue has a status, which indicates the stage of the issue. In the default workflow, issues start as being Open, progressing to In Progress, Resolved and then Closed. Other workflows may have other status transitions.
- Yet to start
- In Progress
- This issue is being actively worked on at the moment by the assignee.
- Reopened
- This issue was once resolved, but the resolution was deemed incorrect. From here issues are either marked assigned or resolved.
- Resolved
- A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.
- To-Do
- Done
- Kicked Off Dev / Documentation
- Desk Check
- Development, BCD Documentation, RSV Documentation Complete. Review work to move forward.
- Testing In Progress
- BCDV and RSV for applicable sections
- PO Review
- This status is managed internally by Jira Software
- Not Started
- Selected for Development/Documentation
- Under Review
- Approved
- Cancelled
- (Migrated on 2 Feb 2022 14:54 UTC)
- Rejected
- Waiting
- This status is managed internally by JIRA Software
- Pre-ESD
- GST Stages
- ESD
- GST Stages
- SDS
- GST Stages
- LD
- GST Stages
- Pre-clinical
- GST Stages
- Phase I
- GST Stages
- Phase II
- GST Stages
- Phase III
- GST Stages
- Terminate Development
- GST Stages
- In Review
- This status is managed internally by JIRA Software (Migrated on 2 Feb 2022 14:54 UTC)
- Unit Test/BCDV/RSV Execution
- Showcase
- Recently Started
- Review in Progress
- UC-Approved, Pending LT Approval
- Approved - Add to Backlog
- Team Review
- Determine if this is a true defect.
- Solution Assessment
- Technical Team to come up with a solution for the defect
- Impact Assessment
- Assessment in progress
- Ready for Dev
- Business Approval Needed
- Draft
- To be Reviewed
- Work in Progress - SBX
- Formal Testing
- Task Complete (Non-Prod)
- PRODUCTION
- Ready to be promoted to PROD
- Verified
- This status is managed internally by JIRA Software
- Declined
- This was auto-generated by JIRA Service Desk during workflow import
- Waiting for support
- This was auto-generated by JIRA Service Desk during workflow import
- Waiting for customer
- This was auto-generated by JIRA Service Desk during workflow import
- Pending
- (Migrated on 2 Feb 2022 15:13 UTC)
- Canceled
- Change has been cancelled somewhere during the development process
- Escalated
- Full Engagement (CMO Integration)
- This was auto-generated by JIRA Service Desk during workflow import
- Checked into GIT Develop
- Development Done
- Merged to Release
- Deploy On TST
- Dev Passed
- Dev Testing
- Reviewed
- STG Testing
- TST Passed
- TST Testing
- Release to QA
- Release to QA
- Deploy on DEV
- Deploy on DEV - 2
- For a workflow with multiple dev servers
- Dev Testing - 2
- Deploy on Dev - 3
- For multiple dev servers
- Dev Testing - 3
- Testing for multiple dev servers
- Backlog
- Selected for Development
- DNA Preparation
- IN-Expression
- IN-Purification
- Execution
- Decommissioned
- Deployed
- Deployment complete - version can now be released.
- Redeployed
- Reopened to Work
- Defer to Future
- Ready for Dry Run
- DEV In Progress
- DEV In Progress
- QA Test in Progress
- New
- Rejected/Cancelled
- Reopen
- Dry Run In Progress
- Dry Run In Progress
- Vendor Risk Profiling
- No Assessment Needed
- Remote Assessment
- Onsite Assessment
- Limited Engagement
- Awaiting CAB approval
- This was auto-generated by JIRA Service Desk during workflow import
- Planning
- This was auto-generated by JIRA Service Desk during workflow import
- Awaiting implementation
- This was auto-generated by JIRA Service Desk during workflow import
- Implementing
- This was auto-generated by JIRA Service Desk during workflow import
- Peer review / change manager approval
- This was auto-generated by JIRA Service Desk during workflow import
- Completed
- This was auto-generated by JIRA Service Desk during workflow import
- Under investigation
- This was auto-generated by JIRA Service Desk during workflow import
- Vendor Controls
- Pfizer Performs Attack and Penetration Testing
- Following Vendor Controls, Perform Attack and Penetration Testing on the Device.
- Vendor Performs Attack and Penetration Testing
- Following Vendor Controls, Externally provided Attack and Penetration Testing
- Procurement
- Procure the Device
- On-Site Assessment
- On- Site Risk Assessment
- Security Questionnaire
- Security Questionnaire for Security Assessment
- Security Contact Engaged
- Yellow or Red Flagged Security Controls
- Disposition CRS
- IPRM Solution Profile
- Third Party Performs Attack and Penetration Testing
- Third Party Performs Attack and Penetration Testing
- Remediation
- Remediation after failed testing
- CMDB Record
- CMDB Master and Production CI Creation
- SDLC Documentation
- SMD Form
- Create SMD Form
- Won't Do
- Ready for QA Test
- On Hold
- (Migrated on 2 Feb 2022 14:54 UTC)
- Code Migrated
- Request Manager
- Initial Approval
- Biobook
- UX New
- DT - New
- In UX Research
- DT-In UX Research
- In UX Design
- DT-In UX Design
- UX Ready to Release
- DT-UX Ready to Release
- UX Done
- DT-UX Done
- Approved for Dev
- DT-Approved for Dev
- Vendor Selection
- Core Team Engagement
- Contracting
- Business & BT Assessments
- Vendor Status Determination
- Initiate QMS09
- Complete Vendor/ARO Assessment
- Not Needed
- Vendor Response Review
- Complete Business Case Summary
- QMS09 Team Review
- Create Master & Production CI Records
- Pending Approval
- Legal Input
- SMD-SC Report
- Classification & Next Steps
- SMD Decision
- Supplier Control Assessment Decision
- VCAS Form
- SCA Report Provisions
- Assess Risk
- GIS Contact Engaged
- Review Vendor Response
- Final Report from GIS
- Determine Route of Testing
- Deployed in Test
- This status is managed internally by JIRA Software
- Testing
- P3 Project
- In Testing
- This status is managed internally by JIRA Software
- System Test
- Cancel
- Transition to R&R
- Shadow Period
- Ready for UX
- Ready for UX
- UX Design In Progress
- UX Design In Progress
- Design Complete
- Design Complete
- Update Req
- Update Req
- Ready for Sprint Planning
- Ready for Sprint Planning
- DEV Estimate In Progress
- DEV Estimate In Progress
- To Do
- (Migrated on 2 Feb 2022 14:54 UTC)
- Cannot Be Reproduced
- Future Enhancement
- Needs More Information
- Initial Request
- Experimental Design Discussion
- Experiments
- Evaluation
- Image Analyses
- Final Report
- Selected for UC Review
- Waiting/On Hold
- This status is managed internally by Jira Software
- In Development
- GIS Solution Testing
- Security Risk Assessment
- Review Prevalent Report
- Submit Request
- Ready to Migrate
- Off Boarding Complete
- Code Review In Progress
- RM Onboard Request
- Identity Verification Email Flow
- Get Access Team Contact
- Identity Verification Complete
- Get Access
- Not SMD
- CFP Portal Access
- Work In Progress
- This was auto-generated by JIRA Service Desk during workflow import
- Alert Design
- Alert Review
- Approved for Production
- Deployment
- Implement Change
- In Production
- New Proposal
- Pending Review
- Proposal Approved
- This issue is being actively worked on at the moment by the assignee.
- Loaded
- Confirm Ownership
- The issue is pending confirmation on its remediation ownership
- Ownership Rejected
- The initial remediation owner has rejected asset ownership
- Waiting for Plan
- Asset ownership is accepted and is pending vulnerability remediation plan
- Send Request Engagement Email
- Ready for Code Review
- Core Team Engaged
- Inactive
- No Action
- Plan Submitted
- Vulnerability remediation plan is submitted but yet to be implemented
- Plan Implemented
- Vulnerability remediation is implemented and is ready for validation
- Remediation Confirmed
- Vulnerability remediation is confirmed
- Pending for Decommission
- Duplicate
- Main Task Logic Updated
- Awaiting Mitigation Confirmation
- Exception Modification in Progress
- Need More Info
- PANS Approved
- Monitoring Ended
- Monitoring Started
- Submitted
- Hard Closed
- Soft Closed
- Assessment Review Complete
- Assessment Review In Progress
- Ready For Test
- Status added for the project "Promo Mix Simulator" as part of ticket GHSS-1407
- Registration Link Sent
- Risk Criteria Met
- Risk Detected
- Supplier Assessment Complete
- Supplier Assessment Initiated
- Welcome Letter Sent
- Level 1 Review
- Level 2 Review
- Awaiting Survey Completion
- Survey Completed
- Request Reviewed
- This status is managed internally by JIRA Software
- Review Contract
- This status is managed internally by JIRA Software
- Awaiting Response for ERQ
- BAU Closed
- ERQ Completed
- Expedited BAU Closed
- IRA Completed
- N/A Closed
- Initiated
- Data Gathering
- Waiting for Scheduling
- Waiting for Approval
- This was auto-generated by JIRA Service Desk during workflow import
- Waiver Approved
- Exception Approved
- Closed
- The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.
- Ownership Confirmed
- Patch Planning Complete
- Patch Quantification
- Exception Closed
- Approved with Additional Mitigation
- Code Review
- Status added for the project "Promo Mix Simulator" as part of ticket GHSS-1407
- Migrate Code to TEST
- Migrate Code to TEST
- Migrate Code to Dry Run
- Scheduled Review
- Code Review & Migration
- Active
- To check the status of the URG is active
- Open
- This was auto-generated by JIRA Service Desk during workflow import
- Story Points
- This status is managed internally by Jira Software
- Admin Entry
- Admin Action
- Ready for Merge
- Deployed to Dev
- Deployed to test
- Ready for Release
- (Migrated on 2 Feb 2022 14:54 UTC)
- Released
- PANS E&W Approved
- Redirecting
- Exception with Further Action
- Waiver with Further Action
- Pending Information
- Pending DGB Review
- Pending Change Completion
- HOLD
- Build
- Pending Digital Approval
- Publish Data Availability
- Publish data profile, enable alerting, create feed documentation, and communicate source availability.
- Data Asset Library Entry Creation
- Create entry in the CAS Data Asset Library. Step must be completed and ticket linked before proceeding to DGB Review.
- Pending Data Stewart Review
- PANS E&W Submitted
- USB Unlocked
- Queued for Processing
- USB Locked
- Request Denied
- Change Control Board
- In Assessment
- Assessment complete
- Data Remediation
- Assessment In Progress
- Updates in progress
- Ready for Review
- Ready for Testing
- Test Ready for Review
- Test Review in progress
- Ready for updates
- Retired
- Deferred
- Informal Testing
- This status is managed internally by Jira Software
- Technical Team Review
- Business Design Review
- Ready for Demo
- (Migrated on 2 Feb 2022 15:13 UTC)
- Additional Development Required
- Goverance Required
- Author Dry in progress
- Ready for secondary dry run
- Secondary Dry in progress
- Ready for crystal review
- Crystal Review in progress
- In Design
- Hot Fix / Patch Or New Code
- Hot Fix or new Code
- Develop / Update Code In Pfizer Development Folder
- Develop / Update Code In Pfizer Development Folder
- Update ALMQC and TeamForge artifact and rules if required
- Update ALMQC and TeamForge artifact and rules if required
- Update test Script in ALMQC
- Update test Script
- Provide Time and Date for Production Release
- Provide Time and Date for Production Release and UAT Schedule
- Execute manual / Automated test as appropriate is AIMQC
- Execute manual / Automated test as appropriate is AIMQC
- Move the Code to the respective module
- Move the Code to the respective module under the Pfizer Folder(Such as Pfizer/EPV, Pfizer/CMDB)
- Integration Testing Completed ?
- Integration Testing Completed ?
- Unit Test
- To Realese to PROD
- To Release to PROD
- Failed
- (Migrated on 2 Feb 2022 15:13 UTC)
- Blocked
- (Migrated on 2 Feb 2022 15:13 UTC)
- Test Passed ?
- Test Passed
- Passed
- Is Operational Readness Review needed ?
- Is Operational Readness Review needed ?
- To code Review
- To code Review
- Disclose unique aspect of escalation matrix
- Disclose unique aspect of escalation matrix
- To Hot Fix / Patch WorkFlow
- To Hot Fix / Patch WorkFlow
- To Backlog Refinement
- To Backlog Refinement
- Copy
- From start to Progress
- To Defect Management
- To Defect Management
- Create Defect in Teamforge and assign in Sprint Team
- Create Defect in Teamforge and assign in Sprint Team
- Create / Update Test Cases
- Create / Update Test Cases and trace Back to Functionality Developed
- Perform Walk through of functionality from user Perspective
- Perform Walk through of functionality from user Perspective
- From Code Review,Sprint Demo or Testing
- From Code Review, Sprint Demo or Testing
- To Operation Readness Review
- To Operation Readness Review
- To Release to Prod
- To Release to Prod
- Paused
- Create/Update Design Document
- Start Sprint
- From Sprint
- Perform IOD Operation of any hyper care plans
- Perform IOD Operation of any hyper care plans
- Review any Open Defect to determine if release
- Review any Open Defect to determine if release should Continue or move Forward
- Ready to Merge
- This status is managed internally by Jira Software
- Awaiting Remediation
- Review
- This status is managed internally by Jira Software
- Coming Up - To do
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- Content Development
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- Approved by Communications
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- Meeting Scheduled
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- Information
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- Test
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- Review Code
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- Focus
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- QA Complete
- Gather Requirements
- Create/Update Design
- Move Code to pfizer repo
- Vetting
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- Kanban backlog
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- Release to Test
- Complete
- Test In-Progress
- Blocked for Defect
- Capture Test Evidence
- Release To Prod
- Epic , Stories , Task & Sub-Task
- Ready To Retest
- Dev Rejected / Not a Bug
- CRS Evaluation
- Determine Qual Path ( Continuous Release / SLM)
- Test Documentation
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- RFC & SLM Closure
- Operational Hand Off & Documentation
- Release / Enable and Service
- Blockers
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- Re-Open
- Status added for the project "Promo Mix Simulator" as part of ticket GHSS-1407
- Waiting for GIS Approval
- Waiting for PRB Approval
- Approval Required
- Dev Done
- Build Stories
- Project Decision
- Assign to Backlog
- Bid to Market Place
- Received Proposals
- Review and Finalize a Proposal
- Project Owner Approval
- Contract Execution
- Collect
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- Design In Progress
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- Ready for Build
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- Dev Test
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- Assessment completed
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- IVT in progress
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- FVT In Progress
- Final Compliance Review
- FVT Approved
- Development
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- DESIGN
- Design the change (using agreed requirements)
- Verification
- This status is managed internally by Jira Software
- Close Out
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- QA Migration
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- Prod Migration
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- Dev Test Completed
- Dry Run Completed
- Ready for QA
- QA In Progress
- Issue Raised
- Analysis/Design
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- Testing/UAT
- Hypercase/Support Transition
- Dev Completed
- Dev Complete
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-917
- Test Complete
- Released to SIT
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- Ready for Peer Review
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- Blocker
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- Ready for Prod Release
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- Compliance Approved
- Discovery: In queue
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- Reviewing
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- Doing
- Triaging
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- PO Acceptance
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- Retest Failed
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- QA/Testing
- Blocked/ On Hold
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- Validating
- Loaded data is being validated for correctness (# of rows, value matches, etc.)
- Accepting
- Subject matter expert is reviewing the data for correctness & accepting the load is correct/good in the new system
- Scheduled
- Extracting
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- Loading
- Prepared data is being loaded into the new system
- SME Feedback Received
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- EDITING PACKAGING INFORMATION
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- Awaiting SME Review
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- System Testing
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- UAT
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- Define Detailed Scope
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- Import to Test System
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- Dependency
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- On Hold or Blocked
- Ready to Build Form
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- Dev Prep
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- Retest
- On Hold/Blocked
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- Assessment
- Dev InProgress
- This issue is being actively worked on at the moment by the assignee.
- Dev Testing Passed
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- Ready For Technical Assessment
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- Trn Deployed
- Ready For Bundling
- Under Technical Assessment
- Awaiting Funding
- Tst Deployed
- Dev Deployed
- Prd Deployed
- Require Business Review
- Stg Deployed
- Waiting For UC
- Under Business Review
- Code Reviewed
- Stg Passed
- On Hold / Blocked / In-Queue
- This status is managed internally by Jira Software
- Review/Test
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- BU
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- TD
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- Project Intake
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- Scoping Inputs Received
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- Hypercare
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- New Column
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- Routing for Approval
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- Review Step 2
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- Ready for ManuSite
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- Align/Analyse PEARL/PDM Data
- Ready for CMC Review
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- Review Approved
- Prepared for GPC Upload
- Defined
- This status is managed internally by Jira Software
- CMC Review Approved
- Assess Business Impact
- Business Analyst
- Change Control Board Decision
- Process Governance
- Evaluation & Recommendation
- Detailed Development Assessment
- High Level Development Estimation
- Project Libra - ToDo
- This status is managed internally by Jira Software
- Finalize MVP Scope
- This status is managed internally by Jira Software
- Cisco
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- Closed by Customer
- Need Customer Info
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- Test in DEV
- Ready for PO Review
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- APR PMO Review
- Financial Benefit Analysis
- Feasibility Check
- Business Assessment
- Business owner to determine business need and if necessary funding available to implement change
- One Pager Creation
- In Code Review
- This status is managed internally by Jira Software
- Ready for Design Review
- Ready for Approval
- Awaiting Release
- Testing/Validation
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- Ops Transition
- Status added for the project "Atlas Cloud PGS Solutions" as part of ticket GHSS-832
- Initial Evaluation
- This status is managed internally by Jira Software
- 8pt Check
- This status is managed internally by Jira Software
- Validating on Staging
- This status is managed internally by Jira Software
- Funnel
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- This status is managed internally by Jira Software
- Milestones
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- Code Review and Migration
- Design Review
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- QA
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- Dry Run Testing
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- MTP
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- MTD
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- MTS
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- OBE
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- Other Support
- Pending further information
- Send to Customer
- Escalate to L2
- SCL Review
- Rework Required
- F01 To SCL
- Product Sign-Off
- This status is managed internally by Jira Software
- To Do Now!
- This status is managed internally by Jira Software
- Unit Testing
- This status is managed internally by Jira Software
- User Demo Complete
- This status is managed internally by Jira Software
- Development Completed
- This status is managed internally by Jira Software
- Unit Testing Completed
- This status is managed internally by Jira Software
- Client review
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- Vulnerability Assessment In Progress
- Waiting on Client Input
- Ready to Publish
- Published
- Requirement Analysis
- This status is managed internally by Jira Software
- At Risk
- This status is managed internally by Jira Software
- Selected for Dev
- This status is managed internally by Jira Software
- Schedule
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- Close
- Status for GPP provision form
- Reevaluation_5
- This status is managed internally by Jira Software
- Follow Up
- This status is managed internally by Jira Software
- Follow Up BPO
- This status is managed internally by Jira Software
- Delayed
- New Demand
- Estimation
- Estimation Review
- Estimation Approved
- WO/SOW
- Project Execution
- EXISTING POD/TEAM
- WITHDRAWN
- Owner Closed
- Deployed to Prod
- This status is managed internally by Jira Software
- UAT testing
- This status is managed internally by Jira Software
- DEFINE SCOPE
- AREA LEAD PRE-APPROVAL
- CREATE/UPDATE TEST CASES
- VERIFICATION PRE-APPROVAL
- PERFORM BACKUPS
- Post-Deployment Verification
- This status is managed internally by Jira Software
- Initiate
- Allocated POD/TEAM
- Execute
- Estimate
- Blocked/Reviewed
- This status is managed internally by Jira Software
- Peer Review Complete
- UAT Deployment In Progress
- Peer Review In Progress
- UAT Deployment Completed
- Pending Digital Pre-Approval
- Pending Compliance Pre-Approval
- Production Deployment In-Progress
- Requirements and Design Approval
- Code and Build
- Pending UAT Migration Approval
- Task
- Production Deployment Complete
- UAT Complete
- Project Signoff
- Sent for Approval
- This status is managed internally by Jira Software
- Documentation Review
- This status is managed internally by Jira Software
- Pre-Approved
- This status is managed internally by Jira Software
- Ready for retest
- Detailing
- Details being added/updated.
- Accomodate in Current Release
- Change Rejected
- Rejected
- SR Closed
- Restored
- SR Open
- Estimating
- Estimation
- Deferred till next phase/release
- Change Request Open
- Change Request Open
- Ready for Deploy
- Tested
- This status is managed internally by Jira Software
- Testing Completed
- This status is managed internally by Jira Software
- Released to Prod
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- Ready for UAT
- Deployment Complete
- Status added for the project "Promo Mix Simulator" as part of ticket GHSS-1407
- Deployment Ready
- Status added for the project "Promo Mix Simulator" as part of ticket GHSS-1407
- Development In Progress
- Unit Testing In Progress
- Resolving
- Build : On-Track
- Build : On-Hold
- Sign-Off
- Testing : Delayed
- Solution Approved
- Design : On-Track
- Testing : On-Hold
- Design : On-Hold
- Deployment : On-Hold
- Design : Delayed
- HL Solution : On-Hold
- Build : Delayed
- Champion Research
- Sprint Allocated
- Ready for Solution Approval
- This issue is being actively worked on at the moment by the assignee.
- Deployment : Delayed
- Deployment : On-Track
- Testing : On-Track
- HL Solution
- HL Solution : Delayed
- Intake
- Pending Customer
- Not provisioned
- Suspended
- Accepted for provisioning
- PENDING GBI
- PENDING WITH SAP
- Status created for BOBJ Upgrade Issue tracker
- Not planned
- This status is managed internally by Jira Software
- In Progress -- EMEA
- This status is managed internally by Jira Software
- START BUILD
- All Approved Change to START Here
- BUILD & SIT
- Build (develop/code) the change and perform system integration tests of the change
- UAT DEPLOYMENT
- Deploy Change into UAT Environment
- Cancel or Reject
- Waiting for Vendor
- Status used by BAES Service Desk
- In Progress -- ex-US
- This status is managed internally by Jira Software
- OAT
- Allocate to a RELEASE
- This is the holding point for approved and funded change that now needs to be allocated to a release
- NEW REQUEST
- TRANSFER
- Change request can be transferred to another project
- Engineering Review
- Requirements
- Gather the requirements for this change
- Product Backlog
- Production Deployment
- Deploy UAT Accepted change into PRODUCTION environments
- Ready for Assessment
- Means actioned for PO review on dec etc, DEV moves task to this state
- Approve Design Stagegate
- SIT & UAT
- Build & Test
- DEPLOYMENT STAGEGATE APPROVED
- PENDING ADDITIONAL INFO
- Peer Review and Assessing
- CHANGE MANAGER PRE APPROVAL
- GBA TEST ACCEPTANCE
- NPROD IMPLEMENTATION
- Test scenarios pending
- TEST ACCEPTANCE WITH ISSIUE (N)
- BT APPROVAL
- SCHEDULING
- TEST ACCEPTANCE
- BT TEST ACCEPTANCE - N+P
- CHANGE MANAGER TECH APPROVAL
- PROD DEPLOYMENT TESTS
- Business Approved
- GBA TEST ACCEPTANCE PROD
- Responded
- Ticket has been assigned and answered by Service Desk
- Waiting for Insights
- This status is managed internally by Jira Software
- REVIEW FAILED
- Passed to Engineering
- NPROD DEPLOYMENT TESTS
- TEST ACCEPTANCE (N)
- Support Engineer Review & Approval
- SIT
- BT TECH APPROVAL
- Change manager approval
- Functional tests
- BT TEST ACCEPTANCE PROD
- Planned
- ERROR TEST ACCEPTANCE
- BT TEST ACCEPTANCE - N+P -E
- PROD Implementation
- Continuous
- Analysis
- Pending Business Input
- Requirement Approved
- Vendor estimation
- Vendor Assessment
- SOW Creation
- Change completed
- Ready for CAB
- CAB Review Status
- SOW Sign Off
- Design Requirements
- Implementation Review
- Ideas Forum
- Pending Scheduling
- TRANSFERRED
- Change has been transitioned to the service workflow
- GBI Engineering review
- The change is now under GBI engineering review and assessment
- Approved (BT)
- Technical Assessment and Design
- The change should now be assessed technically and design detailed and planned
- Place On Hold
- GBI ASSESSMENT
- GBI Leadership to determine the correct type of change
- APPROVE - Business
- This change will require Business Funding to implement and Business need to approve commercials
- Approved (Business)
- APPROVE -- GBI
- The change is now ready for approval at CAB and for inclusion in a release
- Ready for Solution
- This status is managed internally by Jira Software
- GBA APPROVAL
- Scope
- Scope on hold
- Init. refused
- FINISHED
- Problems
- Project on Hold
- Under Testing
- This status is managed internally by JIRA Software
- Waiting Feature Development
- Ready for Work
- Authorize
- Develop
- Digital Test
- Prod Deployment
- Verify
- Ready for Development
- Result Analysis
- Data Ingestion
- Build Measures
- Visualize
- Final Steps
- This status is managed internally by Jira Software
- Risks & Blockers
- This status is managed internally by Jira Software
- Ready for Product Owner
- This status is managed internally by Jira Software
- Blocked Swimlane
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- Front End
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- Dry Run
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- Code Demo
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- Ready for Sign-off
- This status is managed internally by Jira Software
- Ingestion
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- Ready for Legal/HR Review
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- To Be Implemented
- This status is managed internally by Jira Software
- Requirements in QC/Closed
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- Agreed to Pursue (Based on Sta
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- System Integration Testing
- This status is managed internally by Jira Software
- PROD
- This status is managed internally by Jira Software
- Awaiting Input
- Validation Failed
- MVP Requirements
- Selected for Functional Requirements / Development
- SIT Testing
- Draft / Testing
- This status is managed internally by Jira Software
- BSL Review
- This status is managed internally by Jira Software
- TBC1
- TBC2
- GRL Input
- Preparing for GPC Upload
- In QC Dashboard
- Uploaded into GPC
- Descoped
- TBC3
- Content Need
- This status is managed internally by Jira Software
- Needs Review/Confirmation
- This status is managed internally by Jira Software
- Sprint Backlog
- This status is managed internally by Jira Software
- DEV Backlog
- This status is managed internally by Jira Software
- Dev Sprint
- This status is managed internally by Jira Software
- PL Backlog
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- Active Sprint (DEV)
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- Deployed in Dev
- This status is managed internally by Jira Software
- Shutdown
- Demo
- This status is managed internally by Jira Software
- Infra Readiness
- Build + UT
- Closed/Done
- Merged into Feature Branch
- This status is managed internally by Jira Software
- Operations In-Progress
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- Risks & Blocker
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- Dependencies
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- Bugs & Defects
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- SME's Tasks
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- Ongoing (No Deadline)
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- Next Up (for next 1-2 mos)
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- Delivered (In Review)
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- In QA (In Dev)
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- QA Verified
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- Product Owner Review
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- In STG
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- Transferred to Portfolio
- Ready to Release
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- Dev - Build
- Dev - Analysis
- Dev - UAT
- Dev - System Test
- On Hold / Blocked
- Awaiting Approval
- Pending Closure By Cab
- Complete Pending Confirmation
- Go-Live In Progress
- Waiting for clarification
- Changes implemented
- In UAT
- Test Case Prepared
- UAT Approved
- In Dev
- QA Passed
- Asset Received
- UAT Feedback
- Ready For SIT
- Building
- Source code has been committed, and JIRA is waiting for the code to be built before moving to the next status.
- Post-Approval
- P3 Project
- Pre-Approval
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- 04 - Actioning
- 10 - Rejected
- 09 - Closed
- The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.
- Proposal Submission
- START RELEASE
- All Approved Change to START Here
- Engineering
- Script writing in progress
- Script Ready for PO approval
- Ready for Formal testing
- Formal testing in progress
- Ready for QA (In Dev)
- This status is managed internally by Jira Software
- In QA (On Dev)
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- PO Acceptanc
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- PROD MIGRATIO
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- Awaiting Other
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- Selection Analysis
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- On-DNA hit confirmation
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- HT Sequencing
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- Off-DNA Synthesis
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- Project Teams Off-DNA Testing
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- Formal Testing Completed
- Analyzing
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- Portfolio Backlog
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- Block
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- Authorization
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- Ready for Internal Testing
- Internal Testing
- Candidate for Test Release
- Candidate For Stage Release
- Stage Testing
- Candidate for Production Release
- Production Release
- To Do (Sprint)
- This status is managed internally by Jira Software
- Awaiting Other(s)
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- Ready for Prod
- This status is managed internally by Jira Software
- Pre-Selection Validation
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- Del Selection
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- Project team off-DNA testing
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- Approved for Execution
- Execution in progress
- Test Run approval
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- Pending Clarification
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Resolutions
An issue can be resolved in many ways, only one of them being "Fixed". The defined resolutions are listed below. You can add more in the administration section.
- On Hold
- This issue may get reopened but it doesn't need to be addressed immediately.
- Cancelled
- This is not an issue any longer
- Done
- Work has been completed on this issue.
- Won't Do
- This issue won't be actioned.
- Duplicate
- The problem is a duplicate of an existing issue.
- Cannot Reproduce
- All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.
- Not Required
- The issue is no longer significant
- Fixed
- A fix for this issue is checked into the tree and tested.
- Won't Fix
- The problem described is an issue which will never be fixed.
- Incomplete
- The problem is not completely described.
- Deployed
- Fixed / Completed and deployed to server
- Completed
- Task complete
- Not Resolved
- Temporary resolution status to remove the "unresolved" someone added by mistake. This is a JIRA default and causes all sorts of issues if it's defined manually. [HF]
- Rejected
- Deferred
- Failed
- Transferred
- Closed
- Closed
- Deferred to Roadmap
- Deployment In Progress
- Deployment Ready
- In Progress
- More Info Needed
- New
- Non-Issue
- Ready For Testing
- As Designed
- This is the way things were designed
- New Feature
- This needs to be a new feature and is not a bug
- Re-Opened
- Issue is re-opened
- Restored
- Work has been Restored for this issue.
- Declined
- This issue was not approved.
- Known Error
- Required for Problem management
- Root Cause Analysis
- Required for Problem management
- Misclassification
- Required for Problem management
- Canceled
- Canceled
- Resolved
- Resolved
- Implemented on DEV
- Implemented on DEV
- Implemented on STG
- Implemented on STG
- Implemented on PROD
- Implemented on PROD
- Closed by Customer
- Ticket was closed by customer
- Closed - No Response
- Ticket closed automatically due to no customer response to info request.
- Not Seen in 30 days
- The issue has not been seen within the last 30 days of vulnerability scans
- Not Seen in 60 days
- The issue has not been seen within the last 60 days of vulnerability scans
- Not Seen in 90 days
- The issue has not been seen within the last 90 days of vulnerability scans
- Terminate Development
- Stage and WRD Project Status
- Hardware failure
- Software failure
- Retired
- Re-Open
- Back To Reporter
- Unresolved
- Unresolved
- In Test
- Not Seen in 180 days
- The issue has not been seen within the last 180 days of vulnerability scans
- Function As designed
- This issue won't be actioned.
- Complete
- Blocked
- Accepted
- This resolution value is added for ADLC workflow
- Assigned
- Out of Scope
- The issue is not in scope.
- Invalid
- Invalid
- Missed Requirements
- Open
- In Review
- Solved
- For PG project ( raised by (norbert.siwiec@pfizer.com)
- Dev Done
- Ready for Release